The Positive QlikView BI Customer Experience
Posted by on Thu, Jan 21, 2010 @ 06:28 AM
Why are QlikView Customers the happiest BI customers?
Business Intelligence in general has a bad reputation for not fully delivering on his promise. Often the results achieved and the effort involved in deployment don't live up to the hype or expectation levels set.
According to a survey program, conducted by IDC with QlikView customers across the world, QlikView customers achieve significantly higher satisfaction with their BI systems than general BI users. When asked to rate their satisfaction on a scale of 1 to 5, 96% of QlikView users indicated the top three levels of satisfaction. This compares very favorably with results from IDC's 2008 survey (carried out in
conjunction with InfoWorld) where 70% of general BI users indicated the top three
levels of satisfaction with their BI implementations.